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Privacy policy

To rent energy we only need your public TRON address. We never request or process private keys, seed phrases or wallet passwords.

1. Who processes the data

The data controller is The operator of SunLend. Data questions: support@sunlend.io.

2. What data we process

  • TRON wallet addresses — to fulfil orders and run the “How much I overpaid” checker. This is public data: addresses and transactions are visible to anyone on the blockchain.
  • Order and payment data — volume, term, amount, payment and delegation TxIDs, balance history.
  • Server logs — IP address, browser type, request time and URL. Used for security and troubleshooting.
  • Support conversations — whatever you send us, including your email address.

3. What we never process

Private keys, seed phrases, passwords and wallet access codes. The Service does not need them. If anyone asks for them in the name of SunLend, it is a scam.

4. Cookies and local storage

The technical sign-in cookies are described above. Your chosen time zone on the prices page is kept in the browser. The website uses Yandex Metrica: it sets its own cookies, collects anonymised visit statistics and records on-page actions (Session Replay). Keyboard input is not recorded and the account area is hidden from recording. You can opt out with a browser extension that blocks trackers.

5. Why we use the data

  • to fulfil orders and keep your balance;
  • to provide support;
  • to prevent abuse and comply with our AML policy;
  • to meet legal requirements.

6. Sharing

We do not sell data. It may be processed by infrastructure providers (hosting, email service, payment processing, the TRON resource supplier). Your email and top-up amount are sent to the service administrator’s internal Telegram chat for sign-up and top-up notifications. Data may also be disclosed to authorities where the law requires. Transactions on the TRON network are public by nature.

7. Retention

We keep data for as long as needed for the purposes above and to meet legal requirements. Server logs are kept for a limited period.

8. Your rights

You can ask to access, correct or delete your data unless the law requires us to keep it. Email support@sunlend.io. Blockchain data cannot be deleted — it is not under our control.

9. Changes

We may update this policy. A new version takes effect when it is published on this page.